Medical Billing Expertise for Hospice and Home Health Agencies

Trusted Billing Support for Hospice and Home Health Agencies

Improve billing accuracy, strengthen compliance, and protect your agency’s financial performance with personalized support from professionals who understand your industry.


Excellence Billing provides medical billing, credentialing, start-up support, auditing, and consulting exclusively for hospice and home health agencies. The company serves clients nationwide, with concentrated expertise in Palmetto GBA Jurisdiction M. Excellence Billing does not provide direct patient care.

Home Health & Hospice
Specialized Billing Services

Live Customer Service
Real People. Real Support.

Accurate & Compliant
Revenue Cycle Management

Trusted Billing Support for Hospice and Home Health Agencies

Running a hospice or home health agency means carrying two full-time jobs at once: patient care and Medicare compliance. Most agencies aren’t struggling because their clinical work is weak. They’re struggling because billing is unforgiving. What agencies are actually dealing with:

  • Denied or delayed claims from Palmetto GBA or other Medicare Administrative Contractors
  • Constantly shifting CMS rules, cap reporting requirements, and documentation standards
  • Staff stretched between clinical duties and billing tasks they weren’t trained to handle
  • Uncertainty about whether the agency is truly compliant until an audit proves otherwise

Excellence Billing exists to close that exact gap. The team works exclusively within hospice and home health billing, not general medical billing, so claims are handled by people who already know the documentation standards, cap reporting requirements, and Medicare Administrative Contractor rules specific to this industry.

What that means for your agency:

  • Claims reviewed and submitted by specialists in hospice and home health billing, not generalists
  • A dedicated point of contact who understands Jurisdiction M and Medicare compliance requirements
  • Documentation practices built to hold up under audit, not just to get claims out the door
  • One team managing your revenue cycle, so your staff can stay focused on patient care

With Excellence Billing managing the billing side, the uncertainty most agencies carry, whether last month’s claims will hold and whether an audit will surface a problem, gets replaced with a clear, accountable process.

Why Specialized Billing Matters

Hospice and home health billing is not general medical billing. It carries its own documentation standards, cap reporting requirements, room and board reimbursement rules, and Medicare Administrative Contractor nuances that a generalist billing company is unlikely to track closely.

Excellence Billing works exclusively within these two service lines. That focus means claims are reviewed by a team that already knows the hospice and home health-specific rules, rather than applying general billing logic to a specialized program.

Healthcare administrator showing billing software results on a tablet to a smiling nurse in scrubs.

Nationwide Coverage with Jurisdiction M Expertise

Excellence Billing supports home health and hospice agencies across the United States, regardless of which Medicare Administrative Contractor they bill through. Agency location does not limit access to full-service billing, credentialing, or consulting support.

Where the team has built its deepest, most concentrated expertise is with agencies billing through Palmetto GBA Jurisdiction M. That means:

Direct working familiarity with Jurisdiction M claim requirements, documentation standards, and contractor-specific processing patterns

Faster identification of denial trends specific to Palmetto GBA

Regional context for agencies in North Carolina, South Carolina, Virginia, and West Virginia navigating Jurisdiction M-specific rules


Agencies outside Jurisdiction M receive the same accuracy, compliance oversight, and consulting support. Jurisdiction M depth is additional regional familiarity, not a boundary on who the team serves.

Our Core Values

Three values guide how Excellence Billing operates day to day, from a single claim submission to a full consulting engagement.

Accuracy

Every claim is reviewed for precision before submission, reducing preventable denials and protecting the reimbursement your agency has already earned. Accuracy here also means compliant documentation practices that hold up if a claim is ever audited.

Service

Support is responsive and personalized rather than routed through a general call center. Agencies get direct communication with people who understand hospice and home health billing specifically, not a rotating queue of generalist representatives.

Innovation

The team adopts billing technology and evolving CMS best practices as they emerge, so agencies benefit from process improvements without having to research or implement them internally.

These values apply a little differently depending on which side of the industry you’re on. See what they look like in practice for hospice providers and home health providers.

Our Story: Built From the Ground Up in Hospice and Home Health Billing

Excellence Billing was built from the ground up. The team learned hospice and home health billing directly, through hands-on experience and ongoing training from organizations including Palmetto GBA and TMHP, along with industry seminars and community education programs.

That training didn’t stop once the company was established. The team continues annual education to stay current with Medicare regulation changes and the operational challenges home health and hospice providers face every year.

Our mission reflects that experience: to provide accurate, compliant, and efficient billing solutions while managing your revenue cycle with care and precision, allowing your team to focus entirely on patient comfort and end-of-life support.

Frequently Asked Questions

What does a hospice and home health billing company actually do?

A specialized billing company like Excellence Billing manages claims submission, denial follow-up, credentialing, and Medicare compliance for hospice and home health agencies, allowing clinical staff to focus on patient care rather than administrative billing tasks.

Does Excellence Billing provide patient care?

No. Excellence Billing is a medical billing company. It does not provide hospice or home health clinical services directly to patients or families. See who we serve for the types of organizations we work with.

Does Excellence Billing only work with agencies in Jurisdiction M?

No. Excellence Billing serves agencies nationwide. Jurisdiction M, covering Palmetto GBA, is an area of concentrated regional expertise, not a limitation on which agencies can be served.

What is Palmetto GBA Jurisdiction M?

Palmetto GBA is a Medicare Administrative Contractor responsible for processing Medicare claims in a defined jurisdiction, including hospice and home health claims for agencies in that region.

How does specialized billing reduce claim denials?

Specialized billing reduces denials by applying hospice- and home health-specific documentation standards, cap reporting requirements, and contractor-specific claim review patterns, rather than general medical billing practices that may not account for these industry-specific rules.

What Our Partners Are Saying About Us

Excellent
Excellence Billing5.0
Based on 3 reviews
Chris P.
19 hours ago
Excellence billing has been billing all of my hospice and home health companies since I opened them. (25) at one time. Excellence was able to walk me through the setup process, from beginning till they submitted our 1st claim. In working with them over 10 years now they have been one of the greatest assets to the ongoing success of all my companies. Highly recommend them. They go above and beyond any other billing company.
Ernest G.
1 day ago
I have been using Excellence Billing for about 6 years now and have been extremely satisfied with the promptness and professionalism they have provided me and my agency. I would highly recommend Excellence Billing for you billing needs.
Gilbert C.
2 months ago
I have personally worked with and utilized Excellence Billing Services for over 16 years with various companies where I was the billing coordinator. They are easy to communicate with, responsive to my needs and willing to go above and beyond to help me understand complex billing practices. Thank you Excellence Billing.

Get Clarity On Your Billing And Compliance

Billing accuracy protects more than your revenue. It protects your agency’s ability to keep doing the work it exists to do, without disruption from denied claims or compliance findings. Schedule a consultation with Excellence Billing and see where your revenue cycle stands. Call us at (210) 729-9551 today.

Professional Excellence Billing customer representative wearing a headset and holding a tablet in a modern office, ready to assist healthcare providers.